25 Oct 2021

Quick pump repair helps keep romance alive

WEBB-ELEC quickly jumped into action after it received a call from the manager of a hotel saying that they had no incoming water supply due to a failed pump, at what was an incredibly busy time – the hotel was hosting three wedding receptions during the week, which would have to be cancelled if the water supply could not be reinstated.

Webb-Elec's site team attended the premises within the hour. They were able to isolate, disconnect and remove the faulty pump and took it to the workshop for inspection. The pump was found to be in very poor condition but was also obsolete. A replacement, which would have been the quickest option, was not possible without extensive pipework alterations.

The site team informed the customer of the situation, who instructed them to carry out a repair to the pump immediately.

The repair included a replacement motor, machining and sleeving of the pump shaft and mechanical seal housing due to wear. A replacement mechanical seal was fitted and the impeller cleaned and dynamically balanced. The pump was then reassembled and tested on an in-house pump test rig.

The team returned to the hotel early the following morning and re-installed the pump. They then conducted a full pump test in front of the manager who signed the job off, and happily, all the wedding receptions were able to take place.

webb-elec.co.uk

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